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Planet Rock Casino Cookies Policy

This Cookies Policy explains how Planet Rock Casino uses cookies and similar technologies when you visit or use our website. It describes the purposes for which these technologies may be used, the choices available to you, and how they can affect your browsing experience.

Planet Rock Casino is intended for customers aged 18 and over in the United Kingdom. This policy should be read together with any other privacy or website information made available to you. It applies to cookies placed through our website, including when you access casino services, account features, promotional pages, or customer support tools.

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What Cookies Are

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise a device or remember information about a visit. Cookies may be stored temporarily for the duration of a browsing session or remain on your device for a longer period, depending on their purpose and settings.

Similar technologies may include pixels, tags, local storage, and software development tools used within websites or applications. These technologies can perform functions comparable to cookies, such as remembering preferences, measuring website activity, or supporting relevant advertising.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with details associated with your account or device where this is necessary for the relevant purpose and handled in accordance with applicable privacy practices.

Types of Cookies

Planet Rock Casino may use different categories of cookies. Each category serves a different function, and some cookies may be supplied by service providers working on behalf of the casino.

  • Session cookies are temporary and are generally removed when you close your browser.
  • Persistent cookies remain on your device for a defined period or until you remove them.
  • First-party cookies are placed by Planet Rock Casino or by a service operating under our instructions.
  • Third-party cookies are placed by another provider whose technology is used on parts of the website.

The length of time a cookie remains active depends on its purpose. A cookie used to maintain a login session may last only while you are using the website, while a preference or measurement cookie may remain for a longer, limited period.

Essential Cookies

Essential cookies support the basic operation, security, and availability of the Planet Rock Casino website. Without these cookies, important functions may not work correctly or the website may be unable to respond to your requests.

These cookies may be used to:

  • Maintain a secure browsing session.
  • Remember the progress of an account or transaction process.
  • Direct website requests to the appropriate technical service.
  • Help identify unusual activity, misuse, or attempts to compromise website security.
  • Apply settings required for age controls, account access, and responsible use features.
  • Remember your cookie choices where the website provides a consent tool.

Essential cookies are not normally used to build a marketing profile. If you block them through your browser, parts of the website may become unavailable, account functions may fail, or you may need to repeat certain selections during each visit.

Performance Cookies

Performance cookies help Planet Rock Casino understand how visitors use the website. They can provide information such as which pages are visited, how long pages take to load, whether links are used, and whether an error occurs during a visit.

The information from these cookies is used to improve website structure, content, stability, and ease of use. For example, performance information may show that a particular account page is difficult to navigate or that a game information page takes longer to load than expected.

Performance cookies are generally intended to provide aggregated or analytical information rather than to identify individual visitors directly. Where these cookies are optional, you can refuse them without preventing access to the core casino services, although your experience may be less tailored and our ability to improve the website may be reduced.

Functional Cookies

Functional cookies allow the website to remember choices you make and provide a more convenient experience. They may be used to retain language, display, regional, or other interface preferences, where those options are available.

Functional cookies can also help remember selections made during a visit, reduce the need to enter the same information repeatedly, and support website features that depend on a consistent session. They do not necessarily enable every feature of your account, and some preferences may still need to be changed within your account settings.

If you decline functional cookies, the website should remain available for essential purposes, but certain convenience features may not operate as intended. You may also see less relevant settings or need to reapply your preferences when you return.

Marketing Cookies

Marketing cookies may be used to understand browsing activity and help present promotional content that is more relevant to your interests. They may also assist with measuring the effectiveness of advertising campaigns, limiting repeated advertisements, and identifying whether a promotional message has been viewed or followed.

Where marketing technologies are used by Planet Rock Casino or its advertising partners, they may collect information about pages visited, campaigns interacted with, or the device and browser used. These technologies should not be used to encourage participation by anyone under 18. Promotional activity may also be subject to additional eligibility, account, and responsible gambling requirements.

Marketing cookies are optional where a consent choice is provided. If you reject them, you may still see advertising, but it may be less relevant to your interests and campaign measurement may be less precise. Refusing marketing cookies does not automatically remove you from every form of communication. Separate account, notification, or promotional preferences may apply.

Managing Cookies

You can manage optional cookies through the cookie preference tool provided on the Planet Rock Casino website, where available. Your selections may be remembered by an essential cookie so that the preference message does not appear on every page.

You can also control cookies through your browser settings. Most browsers allow you to:

  • View cookies stored on your device.
  • Delete existing cookies.
  • Block all cookies or selected categories.
  • Allow cookies only from particular websites.
  • Receive a notification before cookies are stored.

The exact steps vary between browsers and devices. If you delete cookies, previously saved preferences may be lost and some website functions may need to be configured again. Blocking all cookies can affect account access, security features, game-related services, and other essential functions, so a selective approach may be more suitable.

Cookie controls on one browser or device do not necessarily apply to another. If you use several devices to access Planet Rock Casino, you may need to review the settings on each one. You may contact our support team at [email protected] if you need assistance understanding how to use the website or locate available cookie controls.

Third-Party Cookies

Some website features may rely on providers that place or access cookies on their own behalf or under instructions from Planet Rock Casino. These providers may support functions such as website security, analytics, customer communication, payment-related processes, technical hosting, or advertising measurement.

Third-party cookies are controlled by the relevant provider as well as by your browser and, where applicable, the Planet Rock Casino consent tool. A third party may update its technology, cookie names, or retention periods independently. For this reason, the information shown in the cookie preference tool may change over time.

Third-party services may process information under their own privacy notices. You should review those notices where you want more information about how a provider handles data, particularly when an optional advertising or analytics technology is enabled. Planet Rock Casino does not treat acceptance of third-party cookies as a requirement for using essential casino functions unless a particular technology is necessary for that function.

Links to external websites or services may also be made available through the Planet Rock Casino website. Once you leave our website, the external provider's own cookie and privacy practices will apply. We recommend checking the relevant information before submitting personal details or enabling optional technologies on another website.

Policy Updates

Planet Rock Casino may update this Cookies Policy when our website, technology, service providers, or cookie practices change. We may also revise the policy to make the information clearer or to reflect changes in applicable guidance and operational requirements.

The updated version will be published on this page with a revised effective date where appropriate. Changes will normally apply from the date they are posted, unless a different date is stated. If a change affects the way optional cookies are used, the cookie preference tool may provide an opportunity to review or renew your choices.

We encourage you to check this page periodically so that you remain informed about how cookies and similar technologies are used by Planet Rock Casino. Continuing to browse the website after an update may involve the use of cookies in accordance with the revised policy, subject to any choices available through the website or your browser.

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